Lou is Ogilvy UK’s Head of Customer Engagement

The marriage of data insight and creativity is at Lou’s core. She brings over 20 impressive years of cross-sector, multi-channel expertise in the customer engagement and integration space. Drawn to the challenge of large-scale, complex Client challenges Lou has a talent for building successful strategic client relationships.

Lou has an involving, collaborative style from which she drives her high standard of output. A true people-person who enjoys bringing teams together to solve problems and drive growth for her Clients.

Outside of her work, Lou has a busy family life – the training of a slightly rebellious Golden Retriever (alongside her teenagers!) appears to be her long-term hobby!